The fastest way to get a IWD Miami quote is the form at the top of this page. Fill in your name, ZIP, and the trade — a Lead General Contractor receives the lead within seconds and replies inside 5 minutes during business hours. No call centers, no salespeople, no third-party lead resellers. The first person you talk to is the same Florida-licensed supervisor who will scope, price, run, and warranty your project end to end.
How IWD Miami Responds to a Florida Project Request
Inside business hours (Mon–Fri 7am–6pm, Sat 8am–2pm Eastern), every form submission is acknowledged within 5 minutes by a Lead General Contractor — not a call-center agent. The supervisor reviews the trade, ZIP, project description, and either schedules a same-week on-site visit or replies with clarifying questions.
Outside business hours and on weekends, leads are queued in our internal CRM and addressed at the start of the next business window. Auto-acknowledgement email confirms receipt; the supervisor handles the substantive reply Monday morning.
Emergency dispatch (no heat in winter, electrical fire risk, active gas leak, active plumbing leak) is handled 24/7 separately. Submit the form with "EMERGENCY" in the project description and a Master-licensed technician is dispatched within 60 minutes in our Florida service area.
IWD Miami Departments and Who Handles What
Every Florida project routes through one of three teams — the form trade dropdown picks for you:
- Sales & Project Intake (Lead General Contractors)
- Three Florida-licensed Lead General Contractors handle every new lead. Each holds the FL Certified General Contractor (CGC), FL home improvement license Registration, EPA RRP Lead-Safe certification, and is on the active Florida Energy Heat Pump Contractor (HPC) list. They scope, price, and write your estimate. Then they run your project end to end — no handoff to a junior estimator.
- Trade Specialists (Master-Licensed)
- Master Electrician (Class A) for any panel, branch-circuit, or service-entrance scope. Master Plumber + Master Gas Fitter for plumbing and gas. EPA Section 608 Universal certified technicians for refrigerant work. BPI-certified analyst for Florida Energy weatherization. All are IWD Miami payroll — no subcontracting on critical work.
- Project Coordination & Permitting
- Permit office handles every Florida Building Code mechanical/electrical/plumbing/gas/structural permit and Florida Energy HEAT Loan paperwork. Files under our Florida license. Schedules every municipal inspection. Homeowner pulls nothing.
- Emergency Dispatch (24/7)
- After-hours and weekend emergency. Master-licensed technician on call. Dispatched within 60 minutes. Active no-heat in winter, electrical fire risk, sparking outlet, smoke from equipment, active gas leak, or major plumbing leak qualify as emergency scope.
Which Trade Do You Need?
IWD Miami holds the Florida trade license for every silo in-house. The form auto-routes based on the dropdown — pick the right one:
- Construction & Remodeling — kitchens, baths, additions, ADUs, whole-home renovations, basement finishing, historic restoration.
- Roofing & Siding — full roof replacement, repair, GAF Master Elite, Owens Corning Platinum Preferred, CertainTeed SELECT ShingleMaster.
- HVAC & Heating — heat pumps, boilers, furnaces, central AC, ductless mini-splits, water heaters, ductwork. Florida Energy HPC.
- Plumbing — leaks, repipes, fixtures, water heaters, gas lines, drain cleaning, sewer line. Master Plumber + Master Gas Fitter.
- Electrical — panel upgrades, EV chargers, generators, knob-and-tube remediation, code/inspection. Master Electrician (Class A).
- Weatherization & Insulation — Florida Energy 75–100% covered insulation, air sealing, Home Energy Assessment. BPI certified.
- Outdoor & Exterior — decks, fences, patios, driveways, windows, doors, garage doors, exterior painting.
- Specialty & Interior — painting, flooring, tile, drywall, handyman, junk removal.
Multiple Trades on One Project?
We handle cross-trade coordination under one project manager. Tell us the scope — we break out each trade line-item in the written estimate.
Florida Business Hours and Emergency Dispatch
| Time Window | Coverage | Reply Target |
|---|---|---|
| Mon–Fri 7am–6pm | Full team — sales, supervisors, dispatch | 5 minutes |
| Saturday 8am–2pm | Reduced — supervisor on duty | 30 minutes |
| Sunday + holidays | Office closed; auto-ack on form submission | Mon morning |
| After hours / weekends — emergency only | Master-licensed tech on call | 60 min dispatch |
Eastern Time. Florida office observes federal and Florida state holidays. Emergency dispatch is active on every holiday and weekend.
Who Reviews Your Lead
Every form submission goes to one of three Lead General Contractors, all Florida-licensed, EPA RRP certified, and on the active Florida Energy Heat Pump Contractor list. The supervisor reads your project, checks the trade routing, and either replies directly or assigns a specialist (Master Electrician for panel upgrades, Master Plumber for repipe scope) and copies you on the introduction email.
Your project never bounces between sales reps or junior estimators. The first person you talk to is the same person who scopes the work, prices it, runs the project, and signs the warranty. That continuity is the differential — it is also why IWD Miami retains 60%+ of customers as multi-project clients across multiple trades.
Ready to Talk?
Drop your project details and a Lead General Contractor calls back in 5 minutes during business hours.
What to Expect After You Submit the Form
- Within 5 minutes (business hours). Auto-acknowledgement email from our system. A Lead General Contractor reviews the lead within the same window and either calls/emails back directly or assigns a specialist.
- Within 24 hours. Schedule the free on-site visit. Most Florida projects get a same-week visit slot.
- On-site visit (60–90 minutes). A Lead General Contractor walks the project. Measurements, photos, ductwork inspection (HVAC), envelope analysis (weatherization), electrical capacity check (electrical), cross-trade dependency identification.
- Within 24 hours of the on-site visit. Free written estimate, line-item by trade. Includes Florida Energy rebate calculation where applicable, HEAT Loan financing path, federal credit eligibility, and proposed timeline.
- Decision window. No high-pressure sales. We follow up once at 7 days and once at 30 days, then archive. You decide on your timeline.
- If you proceed. FL home improvement license-compliant contract (max 1/3 deposit per F.S. 489), milestone payments tied to inspectable progress, 3-day right of rescission per Florida law, all permits filed under our license.
Florida Service Area
IWD Miami serves all of Florida. Every one of the 351 Florida municipalities is in our active service area. We file Florida Building Code permits in every municipality, coordinate with municipal inspectors, and handle Florida Energy Code requirements in the 14 adopting municipalities (Alafaya, Alton, Miami, Hollywood, Fort Lauderdale, Bayport, Carrabelle, Caryville, Coral Springs, Dunnellon, Eatonville, Favoretta, Feather Sound, Fern Crest Village) by default on qualifying scope.
We do not cross state lines into New Hampshire, Rhode Island, or Connecticut. Our Florida trade licenses do not transfer, and we have not pursued reciprocity in those states. If you are a homeowner in another South Florida state looking for a Florida-style multi-trade contractor, we can refer you to vetted out-of-state partners — email us with your project and we will respond with the closest match.
Florida Office and Licensing
- Address
Miami, FL
Get directions →- hello@iwdmiami.com
- Service area
- All 351 Florida municipalities. Florida Energy Code-compliant scope by default in the 14 adopting municipalities.
- Coordinates
- 25.7840° N, 80.2102° W
- Founded
- 2012 — over 14 years operating in Florida
- Founder
- Kevin Sullivan, Certified General Contractor (CGC) & Florida Energy Heat Pump Contractor
- Licensing
- Florida contractor license · FL home improvement license Registration · Master Electrician (Class A) · Master Plumber · Master Gas Fitter · EPA Section 608 Universal · EPA RRP Lead-Safe · Florida Energy Heat Pump Contractor (HPC) · BPI Certified · License documentation provided on request.
- Insurance
- General liability, workers' compensation, commercial auto. Certificate of insurance available on request — name your closing attorney or homeowner's insurance carrier as the certificate holder if needed for your transaction.
- Languages
- English. Spanish on request — at least one supervisor on staff is bilingual; we coordinate scheduling around availability.
Other Ways to Reach IWD Miami
- Email: hello@iwdmiami.com — typical reply inside 30 minutes during business hours. Attach photos, floor plans, prior estimates, or a written scope. We answer email from licensed supervisors, not virtual assistants.
- Form (this page): the fastest path. Auto-routes to the right trade supervisor based on the dropdown. Honeypot anti-spam protection — submissions from bots are silently dropped.
- On-site visit: after the initial reply, most projects get a same-week on-site visit. Free, no commitment. We measure, photograph, scope cross-trade dependencies, and deliver the written estimate within 24 hours of the visit.
- Office visit (by appointment): drop-ins welcome during business hours but a scheduled meeting guarantees supervisor availability and a private conference room with project plans projected for walkthrough.
- Existing-customer support: if you already have an active IWD Miami project, contact your assigned project manager directly through the project portal link in your contract. Project portals stay active for 12 months after final walkthrough for warranty service.
What to Include in Your Project Description
The more we know upfront, the faster we can scope and price. The form's project description field is optional — but if you fill it in, the most useful details:
- Florida municipality (city or town) — drives permit timeline and Florida Energy Code scope.
- Home age — pre-1978 triggers EPA RRP, pre-1981 may trigger asbestos screening before envelope work.
- Square footage (approximate) — drives load calculations and material take-off.
- Existing system or condition — what's there now, what's failing, what you want changed.
- Timeline — ASAP, within 30 days, 1–3 months, just researching.
- Budget range (optional, helps us scope realistically) — under $25K, $25–75K, $75–200K, $200K+.
- Any prior estimates received — we will match or beat scope-for-scope, not lowest-bidder play.
- Photos or video — attach to a follow-up email or share a Google Drive link in the project description.
Why Florida Homeowners Choose IWD Miami
- One license per trade, all in-house. No subcontracting on critical work — Master Electrician, Master Plumber, Master Gas Fitter, General Contractor, EPA 608 Universal, BPI all on IWD Miami payroll.
- One project manager from quote to warranty. Cross-trade coordination is the differential — homeowner does not manage four contractors.
- Florida Energy income-eligible specialty. Routinely brings net cost to $0 on standard installs through enhanced rebates filed by us.
- 5-minute reply, 24-hour written estimate. Faster than industry by 5×. Fixed-fee on most service-scope work.
- IWD Miami 5-year workmanship guarantee. Manufacturer warranty registered on your behalf within 14 days. Code compliance guaranteed at municipal inspection — if anything fails inspection due to our work, we fix it and re-inspect at no charge.
- FL home improvement license compliance always. Maximum 1/3 deposit per F.S. 489, milestone payments, 3-day right of rescission, FL home improvement license arbitration program available.